Week 2

Week 2!

Day 7
It was my first time doing afternoon shift! My previous part time jobs never required me to work on shifts so I was pretty excited! Plus, I get to sleep in and wake up late! Ahh :) But the bad thing is that I end work very late! Anyway, when I first arrived for work, I met a pre-registration student named Alvin! He has to complete nine months of pre-reg before he attains his pharmacist license. I would have to do the same thing as he is currently doing after I graduate in two years time! He actually started working two weeks earlier than me but I didn't see him last week because he went for a course.

Since there were a lot of people at the dispensary, Mariana assigned me to be at the cashier with Aunty Sabariah! I like her a lot because she's nice and friendly! :) I finally got the hang of handling everything at the cashier on my own albeit a little slow, heh. Most of the time, I would prefer that customers pay by cash then I wouldn't have to do so much. Haha.

Many kids bought thermometers for school because school just reopened. It's part of an act by Singapore's Ministry of Health.

Towards the end of the day, when we were about to close the store, customers started flooding in! We got quite busy! Nevertheless, we managed to close in time. :)

Day 8
Recorded a customer's details which is required when purchasing Nurofen! I was a little fearful that I might have missed out any details but I didn't! Doreen had to attend to a customer who had quite a number of prescription drugs while there were quite a lot of customers waiting. Thankfully, I knew the medications that the other customers wanted. :)

Thermometers were fully wiped out! One customer bought 10 thermometers at one go! O_O There were a few thermometers left but they were expensive ones (i.e $27 each!). The regular ones were about $5.90 each! So much difference!

Day 9
Taught and assisted Alvin with cashiering since he didn't have much hands-on experience since he came. I also had to make a call to a company who distributes Ebene Bio-Ray knee guard because of a customer who wore it for a few hours and complained that her leg was swollen after that. I had to ask the company for recommendations on how to advice her.

Apparently, it shouldn't be worn for long hours and at night. She should also take breaks at intervals for 1-2 hours. The knee guard can be worn with other topical medications and should be the right size for her.

Doreen measured earlier to see if she bought the right size and indeed, it was suitable for her. After calling the company, I had to call the customer. Oh my, she was screaming into my ears. I know it wasn't her intention, maybe she just speaks loudly all the time. I had to talk to her nicely and tell her that if she wants better advice, she should call the company instead since we have done what we can. It is better for her to talk to them as they know they product better. :) She agreed and I gave her the company's number. Case closed! Phew!

Day 10

We did some cleaning in the store! Mariana, Alvin and I wiped the plinth ends of all the shelves and arranged the products accordingly. It was a little dusty. As I was cleaning one of the shelves, I overheard a conversation between a Malay aunty and Aunty Jennifer at the cashier. Aunty Jennifer asked her what is intestines in Malay and the aunty replied "perut". Hahaha, Aunty Jennifer then said "Perut is stomach!". So I replied "Intestines is usus!". The Malay aunty got a shock and she was like "Wow this girl keep quiet only, but can speak Malay actually!". Haha.

Then she wanted to sign up for NTUC Plus card in which she could use to collect points. I helped her to fill up her application form. She was really thankful that I was around to help her and that made me feel good. :)

Day 11

It was pretty chaotic in the morning because it was the day we embark into our new system! We had a new POS machine! I forgot what it stands for but it's basically the cashier. The new system was so slow! Scanning a product took it a few seconds to register into the system! Also, it couldn't connect to the NETS and credit card machines! So, we had to accept cash only. The staff were a little nervous because they are not used to such "high technology" (touch screen!). After playing around with it, they sorta got used to it. But, it was still very slow! I left after a short while for my visit to LF Asia warehouse!

We had to meet at Jurong East MRT station at 1 pm. But we only left the MRT station around 2.00 pm because Fenix was late! We took a cab to the warehouse and were led to a meeting room. Listened to presentations by two important people in the warehouse. They basically gave us insights in the industrial aspect of being a pharmacists and also a thing or two about their company. Although it isn't necessary to be a pharmacist to be in the industry but it is an advantage! I think some of the guys would prefer to work in the industrial side of pharmacy. But I'm not very keen on it.

We were taken on a tour of their warehouse but first, we had to change our shoes! We had to wear safety shoes which were quite ugly yet cute. Haha. The warehouse was huge and everything was well coordinated! I also experienced -15ºC in a freezer where they stored botox! Haha. :D

After the tour, we had some light refreshments from Delifrance and goodie bags! :D Yu Lee and I savoured the delicacies, they were scrumptious! :) Had a few Q&As, then it was time to go home (technically, room for me)! Haha.

Week 2 is a day short because I'm off today but I have work tomorrow! I'm not sure if I have mixed up any events between the days but I'm pretty sure that they all happened last week!